Hub voice light orange and no internet light

[AlisonOG]

Internet and WiFi all done until 15 mins ago. 

Our phones asked us to sign in for WiFi which takes me to sky trouble shooting, unplugging and plugging back in, rebooting router etc but hasn't resolved it.  Tested all service on sky website and says no issues and all working??? 

Not sure what to try next ?

[Tom-W19]

Hi @AlisonOG 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147