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Discussion topic: Lagging/ slow

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This message was authored by: MichelleRich30

Lagging/ slow

Hello. We have rv's in the bedrooms and the bedroom which is furtherst away from the wifi rooter sometimes lags / has some.time loading and will pause in between watching the tv . We don't watch free view on the tv only stream netflix , YouTube and disney apps via the smart tv. So when there is lagging/ slow and pauses this I assume I can only put down to the wifi . We have a 3 bedroom home but it us fairly modest / small in size so the distance isn't a great deal from.the bedroom to the router.
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This message was authored by: Tom-W19

Re: Lagging/ slow

Hi @MichelleRich30 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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