Discussion topic: I have Sky Broadband but keep losing connection when using Microsoft Teams on my laptop.

This message was authored by: JH1704 · ‎11 Oct 2023

I have Sky Broadband fast but keep losing connection with Wi-Fi when using Microsoft Teams video calls on laptop

This message was authored by: Tom-W19 · ‎12 Oct 2023

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom

This message was authored by: jamesn123 · ‎12 Oct 2023

Hi @JH1704

Please post your router stats

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: Addie15 · ‎14 Oct 2023

Update-We are closing invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Discussion topic: I have Sky Broadband but keep losing connection when using Microsoft Teams on my laptop.

I have Sky Broadband but keep losing connection when using Microsoft Teams on my laptop.

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Re: I have Sky Broadband but keep losing connection when using Microsoft Teams on my laptop.

Re: I have Sky Broadband but keep losing connection when using Microsoft Teams on my laptop.

Re: I have Sky Broadband but keep losing connection when using Microsoft Teams on my laptop.

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