Broadband
5

Discussion topic: Broadband keeps dropping out

Reply
Kei6
What's this?
This message was authored by Kei6 This message was authored by: Kei6

Broadband keeps dropping out

‎15 Nov 2024 09:11 PM

Broadband keeps dropping out Engineers visit all ok open reach say all is ok but still keeps dropping out

Report post
Post 1 of 6
604 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
Kei6
What's this?
Topic Author
This message was authored by Kei6 This message was authored by: Kei6 Answer

Re: Broadband keeps dropping out

‎16 Nov 2024 03:01 PM

Black router

View this Answer within the discussion

Report post
Post 3 of 6
541 Views
Reply
0 Likes

Did this answer not help you?

Reply

All Replies

Highlinder
What's this?
Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband keeps dropping out

‎16 Nov 2024 08:56 AM

Posted by a Superuser, not a Sky employee. Find out more

@Kei6  black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Report post
Post 2 of 6
551 Views
Reply
0 Likes
Kei6
What's this?
Topic Author
This message was authored by Kei6 This message was authored by: Kei6 Answer

Re: Broadband keeps dropping out

‎16 Nov 2024 03:01 PM

Black router

Report post
Post 3 of 6
542 Views
Reply
0 Likes

Did this answer not help you?

W2ESO
What's this?
This message was authored by W2ESO This message was authored by: W2ESO

Re: Broadband keeps dropping out

‎29 Nov 2024 08:24 PM

Doing my head in! Keeps dropping out, been happening for a few weeks now and getting worse, seems to be evening is worse.   Had new router, extender by sky, still not improved, starting to look at alternative suppliers. 

Report post
Post 4 of 6
361 Views
Reply
0 Likes
Kei6
What's this?
Topic Author
This message was authored by Kei6 This message was authored by: Kei6

Re: Broadband keeps dropping out

‎30 Nov 2024 08:00 PM

Got mine sorted open reach engineer found faulty cable in street connected to a different line all good so far 

Report post
Post 5 of 6
312 Views
Reply
0 Likes
ian+robertson
What's this?
This message was authored by ian+robertson This message was authored by: ian+robertson

Re: Broadband keeps dropping out

‎24 Dec 2024 02:48 PM

my router loses connection with tv at least twice a day. have got 3 boosters in place installed by engineer. how to solve? have to keep going throught resetting route

has anyone same problem

 

Report post
Post 6 of 6
58 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion