Connected no internet

[Deuces]

Two days ago my Internet dropped. Sky said the fault was outside and it would be fixed. Today my hub is showing as online but without Internet. I followed all the steps to reset the box removing and reattaching the DSL cable and restarting the hub. Running sky's broadband and WiFi checker shows no problems but I still have no Internet! Help!

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147