18 Feb 2025 06:16 PM
Does anyone have issues with their apps freezing. I have ultrafast plus and a skyq box. But apps keep freezing every 5 mins or so.
Prime is the worst one followed closely by Disney plus.
I've checked all the equipment thru sky. All ok. Ran a speed checker on it. It's worst time is around 6 pm onwards. But the speed checker tells my my average is a lot lower than the sky one tells me.
any ideas on what the issue could be.
thanks.
19 Feb 2025 10:12 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
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Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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