21 Jul 2023 04:34 PM
I am meant to have ultra fast broadband upto 500 meg but it keeps dropping to 3 - 4 meg, the sky customer service advisor told me to reboot the router did this and it has now reached 7 meg,still 497 below what I pay for is this a regular issue with sky
22 Jul 2023 10:05 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
24 Jul 2023 10:07 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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