24 Jan 2024 03:43 PM
Hi, Im trying to setup TP link Deco E4 mesh system to my Sky Superfast broadband FTTC. I've set up the decos and have connected the main one to the Sky Router with the ethernet cable supplied, it seems to work and have better signal in one of the deadspots however my daughter can no longer connect her PS5 to the network. I've read a lot of posts about this but usually its about a different model like the M9 for example. Im not sure I've set up correctly, can someone help with the best setup please? I have superfast 73 FTTC. Am I correct in assuming I disable WiFi on my Sky router 4.2 then setup the decos in AP mode? Currently my router is WiFi enabled and think its causing issues. Also does the sky stream puck connect ok to deco if I disable WiFi on the Sky router. Sorry but I'm completely new to this kind of setup. TIA 😊
24 Jan 2024 03:57 PM
Posted by a Superuser, not a Sky employee. Find out more@Dazzler_75 I use a similsr set up myself. You should disable the Sky hub's wifi unless you have Sky Q tv boxes if that applies post again but having multiple wifi networks can cause interference. The Deco units sre best set up in Access Point mode as opposed to router mode.It is also worth running the Network Optimisation routine in the Deco app which checks for other wifi signals and switches channels aporopristely
With your limited cinnection speed upgrading to Wifi 6 capable units is a waste of money and there is no reason why a PS5 wont connect but it may be worth resetting the console to clear the old connection details.
24 Jan 2024 03:57 PM
Posted by a Superuser, not a Sky employee. Find out more@Dazzler_75 I use a similsr set up myself. You should disable the Sky hub's wifi unless you have Sky Q tv boxes if that applies post again but having multiple wifi networks can cause interference. The Deco units sre best set up in Access Point mode as opposed to router mode.It is also worth running the Network Optimisation routine in the Deco app which checks for other wifi signals and switches channels aporopristely
With your limited cinnection speed upgrading to Wifi 6 capable units is a waste of money and there is no reason why a PS5 wont connect but it may be worth resetting the console to clear the old connection details.
24 Jan 2024 04:24 PM
@Chrisee thanks for the reply, I will disable the skynrouter WiFi and reset the PS5. Should I do a reset of the Decos and restart the setup after disabling the router WiFi or would just disabling the router WiFi alone be ok?
24 Jan 2024 04:47 PM
Posted by a Superuser, not a Sky employee. Find out more@Dazzler_75 shouldn't ne necessary to do a reset on the Decos they do take a while to optimise I find once set up leaving them to do thrir thing seems to work. The app will tell you whst is going on.
24 Jan 2024 07:09 PM
@Chrisee brilliant, thanks for the help. I will look at this tomorrow.
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