Have a poor WiFi signal at front of house upstairs hub located downstairs back of house

[Markhs74]

I was wondering how I go about getting a sky max pod to help with my WiFi signal upstairs as I live in a old house with thick brick walls the signal upstairs at the front of the house ain't great, at times even my phone loose connection to the WiFi I find I have to move closer to the door in the bedroom to regain the connection. 

[Doc5907]

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@Markhs74 wrote:

I was wondering how I go about getting a sky max pod to help with my WiFi signal upstairs as I live in a old house with thick brick walls the signal upstairs at the front of the house ain't great, at times even my phone loose connection to the WiFi I find I have to move closer to the door in the bedroom to regain the connection. 

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@Markhs74 

Might be worth giving Sky a call to enquire about Sky WiFi Max. Details below:


www.sky.com/help/articles/sky-wifi-max
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[Markhs74]

I forgot to mention I already have max with the new wifi 6, I think it's just because the house is so old all the walls are double bricked, I don't use a landline phone, by any chance does anyone know what number I would need to call to enquire about a pod. 

[Doc5907 · Accepted solution]

@Markhs74 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number

 Apparently the quieter times to ring are just after 7am or about 9pm.

[Markhs74]

Thanks very much, the bot was driving me insane.