Poor connection for over two weeks in a small studio

[AN212]

I have been having issues with my connection for over two weeks now. I live alone in a small studio flat, and I have a maximum of two devices connected. I have done everything recommended but still no solution. Everything is extremely slow, if it works at all. Do I need to call in to get it fixed? 

[Tom-W19]

Hi @AN212 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147