2

Discussion topic: Re: Cancel sky glass

Reply
This message was authored by Vickybb This message was authored by: Vickybb

Re: Cancel sky glass

I wish to cancel Sky Glass, haven't even had it delivered yet. My sky app states there's no order there and the email regarding my tracking states that the order has been canceled by the retailer.  I had a sales call on Friday and paid the £10 upfront. I've since noticed that I have to pay extra for Disney + which with my Sky Q I pay for anyway. I have the netflix add on. I currently pay 58.99 for my service. Was offered the same service(they said) for £68 which was including having spotify aswell, and Amazon prime, which I worked out to be a lot cheaper as I'm paying 16.99 for spotify separately. I don't think you can use the sky spotify outside of the house. With my current account I can use it in the car. They said there are speakers that come with the set, but I want to put my speakers into the set. I looked at an image of the rear of the set and it didnt have a jack plug for my stereo. Also Ive read that the bluetooth is only for the remote. so I'd have to use their speakers but I dont wish too.

Do I ring the main sky number to cancel?


Best Answers
This message was authored by Tim+Adams This message was authored by: Tim+Adams Answer

Re: Cancel sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vickybb 

 

Yes you need to call Sky to cancel the order.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps

View this Answer within the discussion

Reply

All Replies

This message was authored by Tim+Adams This message was authored by: Tim+Adams Answer

Re: Cancel sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vickybb 

 

Yes you need to call Sky to cancel the order.

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
Vickybb
Topic Author
This message was authored by Vickybb This message was authored by: Vickybb

Re: Cancel sky glass

Thank you

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion