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Discussion topic: When does my contact end and youse need the box back

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This message was authored by LaceyTowers This message was authored by: LaceyTowers

When does my contact end and youse need the box back

Hi I'm trying to find info on the app for my contract date ends

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This message was authored by caesarome This message was authored by: caesarome

Re: When does my contact end and youse need the box back

Posted by a Superuser, not a Sky employee. Find out more

@LaceyTowers 

If this is a question about your Sky TV then you contract doesn't end until you have given Sky the required 31 days notice to cancel it and yes the box (and minis if you have any) have to be returned so when you do this make sure you get and keep proof of posting and keep this for a year or so.

 

Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:


https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk


Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:


https://www.sky.com/manage/bill

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