I’ve been reminded to send sky equipment back but you have not sent me the boxes yet

[Tawser]

I've been sent a reminder to send the sky equipment back but I'm still waiting for you to send me the boxes

[Daniel0210]

@Tawser 

We are customers here but if you’ve cancelled successfully Sky usually send out the returns packaging near the end of a cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the account is registered at.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely as Unipart, who handle the UK returns, don’t appear to be that well organised. Also, if you use Royal Mail’s collect from home service, keep a record of the tracking number.

[GD1]

@Tawser  You're not talking to Sky customer services via the forum, so I'm afraid nothing will happen in response to a forum post.  You can use your own packaging and can print off the labels for the returns here https://www.sky.com/help/articles/return-tv-broadband

Remember to keep your proof of posting.