18 Jun 2023 05:22 PM
I signed up for th £18 a month and havee been devoted £41
18 Jun 2023 05:24 PM
Posted by a Superuser, not a Sky employee. Find out more@Amandalk How long ago did you sign up for it?
If recently your 1st couple of bill will be higher as explained here https://www.sky.com/help/articles/been-overcharged
18 Jun 2023 05:24 PM
I signed up for the £18 per month and have been debited £41
18 Jun 2023 05:24 PM
Posted by a Superuser, not a Sky employee. Find out more@Amandalk How long ago did you sign up for it?
If recently your 1st couple of bill will be higher as explained here https://www.sky.com/help/articles/been-overcharged
18 Jun 2023 05:25 PM
Posted by a Superuser, not a Sky employee. Find out moreWas this recently? Your first couple of bills are usually higher, basically due to the dates they cover (over the usual 28 days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check out your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future
19 Jun 2023 12:50 PM
Yes was my first bill so quite possibly is set higher the first one? I hope so
19 Jun 2023 12:52 PM
Posted by a Superuser, not a Sky employee. Find out moreAs stated, check out your future bills to see if they reflect the amount you were expecting.
19 Jun 2023 01:47 PM
My future Bill's are a lot less thank you resolved
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