Sky live camera

[Haseeb-1711]

My Sky Live apps have disappeared and the camera just has a ref light on, have tried disconnecting and connecting it back still the same, have also tried rebooting thr Sky glass its same still, can someone help me with this please?

[Greenfingers001]

Hi there @Haseeb-1711 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Haseeb-1711]

I've found what is wrong with it, and got a fix, thanks

[blyoung]

i have the same problem and have escalated to sky tech support