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Discussion topic: Cancelling my Sky Stream account

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This message was authored by: TomTownsend

Cancelling my Sky Stream account

Hello - my contract ends in May. I was wondering if it was possible to cancel earlier if possible? 

Thank you

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This message was authored by: mikealanr

Re: Cancelling my Sky Stream account

Posted by a Superuser, not a Sky employee. Find out more

Hi @TomTownsend 

 

If you are in a minimum term you will have usually have to pay an early exit fee if you do. You have to give 31 days notice once contract ends, however you can give this 31 days before the day your minimum term ends so it ends on the same date.

 

See: https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early

 

You will need to call Sky as we are fellow subscribers here on the community.

 

MikeAlanR

 

 

 

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: TomTownsend

Re: Cancelling my Sky Stream account

Thank you Mike. I thought I had sent it to someone at sky, and now it won't let me delete it.

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