Discussion topic: Cancelling my Sky Stream account
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Message posted on 01 Mar 2025 07:24 PM
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Cancelling my Sky Stream account
Hello - my contract ends in May. I was wondering if it was possible to cancel earlier if possible?
Thank you
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Message posted on 01 Mar 2025 07:31 PM
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Re: Cancelling my Sky Stream account
Hi @TomTownsend
If you are in a minimum term you will have usually have to pay an early exit fee if you do. You have to give 31 days notice once contract ends, however you can give this 31 days before the day your minimum term ends so it ends on the same date.
See: https://www.sky.com/help/articles/charges-for-ending-your-sky-contract-early
You will need to call Sky as we are fellow subscribers here on the community.
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Message posted on 01 Mar 2025 07:33 PM
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Re: Cancelling my Sky Stream account
Thank you Mike. I thought I had sent it to someone at sky, and now it won't let me delete it.
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