Why is my broadband costing me more than what I was quoted

[maccaone]

Why is my broadband costing me more than I was Quoted 

[daveNOS]

@maccaone That's a question no one here can answer as we have no idea what you where quoted or what you are being billed.

If you are a new customer then it may be that your first couple of bills are more expensive due to the period the cover(they will usually cover more than 1 month per bill), if you are not a new customer then you will have to call Sky to see why you are being billed more than expected.

[Daniel0210]

@maccaone 

Have you been a Broadband customer for a while? If so, a discounted deal may have recently expired or be ending very soon. You would have been told the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another minimum term contract. Sky are not obliged to offer you another discount but if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

This might also help to explain
https://www.sky.com/help/articles/been-overcharged

[Anonymous]

What do your future bills show? The first bill is usually a mix of bits and pieces so check the future ones to see if they match what you were quoted.