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Discussion topic: Can't get my av adaptor and Extender to work with sky broadband router

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This message was authored by Valeriemillie This message was authored by: Valeriemillie

Can't get my av adaptor and Extender to work with sky broadband router

My tplink and Extender will work with ethernet cable connecting to the router but I can't get it. To work wirelessly. I changed over to sky but it was working no problems with eir. What do I need to do?

 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Can't get my av adaptor and Extender to work with sky broadband router

Posted by a Superuser, not a Sky employee. Find out more

@Valeriemillie 

Probably wont work very well if at all. Sky's routers have a mesh system called Airties built into them which often causes issues with connecting 3rd party extenders.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
This message was authored by Chrisee This message was authored by: Chrisee

Re: Can't get my av adaptor and Extender to work with sky broadband router

Posted by a Superuser, not a Sky employee. Find out more

@Valeriemillie check the ethernet cable you are using if it only has 4 of the pins connected it wont work with a Sky hub set to Gigabit ethernet. Either get s fully wired cable or switch the hub to use fast ethernet.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Can't get my av adaptor and Extender to work with sky broadband router

Posted by a Superuser, not a Sky employee. Find out more

@Chrisee wrote:

@Valeriemillie check the ethernet cable you are using if it only has 4 of the pins connected it wont work with a Sky hub set to Gigabit ethernet. Either get s fully wired cable or switch the hub to use fast ethernet.


I think OP has said that ethernet to the extender works fine, its wirelessly where it does not work. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Valeriemillie
Topic Author
This message was authored by Valeriemillie This message was authored by: Valeriemillie

Re: Can't get my av adaptor and Extender to work with sky broadband router

It actually worked with sky last year then I changed to eir r with it working with no problems.. Now gone back to sky and it just doesn't pick it up at all now. 

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