Discussion topic: Poor broadband

This message was authored by: Hazelthomas62 · ‎21 Dec 2024

Broadband speeds very poor, will not operate our drive alarm and camera. You have supplied a booster still poor. Our old Broadband before full fibre was far better. We will hold Sky responsible for our security system not working.

This message was authored by: Daniel0210 · ‎21 Dec 2024

@Hazelthomas62
We are mainly customers on here trying to help other customers and you aren’t directly contacting Sky Customer Services.

You will have to contact Sky if you're still having issues.

(Your duplicate thread has been removed as you have this one).

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: GD1 · ‎21 Dec 2024

@Hazelthomas62 Good luck with holding Sky responsible for an alarm system not working. Suggest you have a read of the T&C's you have agreed to

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: TimmyBGood · ‎21 Dec 2024

@Hazelthomas62 wrote:
We will hold Sky responsible for our security system not working.

No domestic ISP can be held liable for any such thing.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: Poor broadband

Poor broadband

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