0

Discussion topic: Broadband down

Reply
Avatar for Lucy160
Level 0 icon
What's this?
This message was authored by: Lucy160

Message posted on ‎22 Dec 2024 05:01 AM

Broadband down

Between 4am and 6 am my broadband is down 

Report post
Post 1 of 3
270 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎22 Dec 2024 08:26 AM

Re: Broadband down

Posted by a Superuser, not a Sky employee. Find out more

@Lucy160 if the service came back around 6am and all devices lost connection it is likely tomhave been overnight network maintenance.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 3
233 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎22 Dec 2024 08:31 AM

Re: Broadband down

Posted by a Superuser, not a Sky employee. Find out more

@Lucy160 

As you posted at 0501 did this occur yesterday? 


▪️I AM NOT A SKY EMPLOYEE (even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

▪️▪️▪️▪️▪️
MERRY CHRISTMAS and a HAPPY NEW YEAR
Report post
Post 3 of 3
229 Views
0 Likes
Reply
Reply