Poor internet connection in back room

[BenWalton1204]

Hi - the internet in the front room is great - the back room however is terrible. Im laggy - on a call it sounds like robots are talking. My download speeds are TWO mbps. Please help me to sort this its VERY frustrating

[Tom-W19]

Hi @BenWalton1204 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147