Discussion topic: Payment dates

This message was authored by: Karen1975 · ‎25 Mar 2024

I changed my payment dates on both broadband and TV and it's gone up nearly twice as much and it won't let me change the dates back what can I do

This message was authored by: Daniel0210 · ‎25 Mar 2024

@Karen1975

The difference in the amounts will probably be because of an increased number of days the payment period covers.

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This message was authored by: caesarome · ‎25 Mar 2024

@Karen1975 wrote:
and it won't let me change the dates back what can I do

You will not be able to do that until this payment has been taken so have you checked to see what dates the next bill now covers ?

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This message was authored by: Karen1975 · ‎25 Mar 2024

It was due on the 5 th April so I changed both for 9th April when we get payed

This message was authored by: caesarome · ‎25 Mar 2024

Our point above still stands, what date range is now shown on that bill ?

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Discussion topic: Payment dates

Payment dates

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