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Discussion topic: Bill to high

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This message was authored by Angry69 This message was authored by: Angry69

Bill to high

How can I lower my sky bill I an paying over £70 but cannot afford it 

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This message was authored by oldfella This message was authored by: oldfella

Re: Bill to high

Posted by a Superuser, not a Sky employee. Find out more

@Angry69 wrote:

How can I lower my sky bill I an paying over £70 but cannot afford it 


Hi @Angry69 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Bill to high

Posted by a Superuser, not a Sky employee. Find out more

@Angry69 
If that is a recent increase to £70pm discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will require another 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are no longer being offered. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Hayl44chef This message was authored by: Hayl44chef

Re: Bill to high

I want my bill lowered please 

This message was authored by Hayl44chef This message was authored by: Hayl44chef

Re: Bill to high

Please tell me 

This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Bill to high

Posted by a Superuser, not a Sky employee. Find out more

@Hayl44chef wrote:

Please tell me 


Hi @Hayl44chef   I'm afraid that you are not talking to Sky here. See Welcome to the Community.

 

This message was authored by Mark39 This message was authored by: Mark39

Re: Bill to high

Posted by a Superuser, not a Sky employee. Find out more

@Hayl44chef wrote:

I want my bill lowered please 


It won't happen here. You'll need to call. If you're already 'in contracf' you may not be able to reduce your monthly cost.

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