Discussion topic: Bill to high
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Message posted on 08 Aug 2024 02:09 PM
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Bill to high
How can I lower my sky bill I an paying over £70 but cannot afford it
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Message posted on 08 Aug 2024 02:13 PM
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Re: Bill to high
@Angry69 wrote:
How can I lower my sky bill I an paying over £70 but cannot afford it
Hi @Angry69
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
Message posted on 08 Aug 2024 03:02 PM
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Re: Bill to high
@Angry69
If that is a recent increase to £70pm discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.
If your discounts have ended you can contact Sky to try to negotiate a new deal or potentially amend your package which will require another 24 month minimum term contract. Sky are not obliged to offer you another discount, in fact recent posts on here indicate that significant discounts are no longer being offered. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.
You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 17 Feb 2025 09:40 AM
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Re: Bill to high
I want my bill lowered please
Message posted on 17 Feb 2025 09:40 AM
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Re: Bill to high
Please tell me
Message posted on 17 Feb 2025 09:44 AM
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Re: Bill to high
@Hayl44chef wrote:Please tell me
Hi @Hayl44chef I'm afraid that you are not talking to Sky here. See Welcome to the Community.
Message posted on 17 Feb 2025 09:55 AM
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Re: Bill to high
@Hayl44chef wrote:
I want my bill lowered please
It won't happen here. You'll need to call. If you're already 'in contracf' you may not be able to reduce your monthly cost.
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