Edit phone number on Household Details

[Household+details]

There is no facility to edit my Houshold details on my account - I need to edit the landline telephone number?

[caesarome · Accepted solution]

Does this link work:

https://www.sky.com/myaccount/my-details/account-information/edit-household-phone-number

[Household+details]

Thanks for the link which I clicked on, however Error came up and I was not able to save my  new number?

[caesarome]

To get you some help with this I have escalated your post to the Sky Messaging team who will hopefully be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thanks for escalating this. We’ve sent an invite to chat.

[Greenfingers001]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks