0

Discussion topic: disconnected as moving , paid up as requested, now i have a company trying to claim money from me

Reply
This message was authored by mh30 This message was authored by: mh30

disconnected as moving , paid up as requested, now i have a company trying to claim money from me

disconnected my sky as moving. agreed to pay early settlement fee and paid this as requested. even had a partial refund for when service was out of order. now i have a company caled BPO trying to claim £13.50 from me for early disconnection and to help me reconnect.Their phone number comes up as a suspected scam. Never had any request from Sky after cancelling my DD month after leaving. Have been onto my account thats still active and no mention of owing anything, it even states "equipment returmned thank you"

Reply

All Replies

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: disconnected as moving , paid up as requested, now i have a company trying to claim money fro...

Posted by a Sky employee

Hi there @mh30 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion