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Discussion topic: Charge enquiry

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Avatar for Carol1204
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This message was authored by: Carol1204

Message posted on ‎27 Jan 2025 10:46 PM

Charge enquiry

why I have been charged for double this month? 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎28 Jan 2025 04:06 AM

Re: Charge enquiry

Posted by a Superuser, not a Sky employee. Find out more
@Carol1204 wrote:

why I have been charged for double this month? 

@Carol1204 
If you’re not already aware this is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

 

Have you made an unnecessary manual payment whilst having the required direct debit or continuous card payment method set up? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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