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Discussion topic: New phone with old sim

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This message was authored by MegA2807 This message was authored by: MegA2807

New phone with old sim

Hi! I just ordered a new phone with sky that is being delivered today however I already have a SIM card with a different provider and when buying the new phone put that I didn't need a SIM, one has been sent anyway and my account says about SIM activation. Can I put my old SIM in my new phone without activating the new one or will I have to use the new SIM card? Might be a stupid question but I'm a bit clueless, any help is appreciated! Thanks! 🙂


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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: New phone with old sim

Posted by a Superuser, not a Sky employee. Find out more

@MegA2807  You can put your existing sim into the new phone 

 

providing you don't activate the new sim you won't be charged and it will drop off your account automatically after 31 days 

 

the reason sky sends one out is in case your current sim doesn't fit the new phone size wise 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by SKY1992bf This message was authored by: SKY1992bf Answer

Re: New phone with old sim

Posted by a Superuser, not a Sky employee. Find out more

@MegA2807  You can put your existing sim into the new phone 

 

providing you don't activate the new sim you won't be charged and it will drop off your account automatically after 31 days 

 

the reason sky sends one out is in case your current sim doesn't fit the new phone size wise 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
MegA2807
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This message was authored by MegA2807 This message was authored by: MegA2807

Re: New phone with old sim

Ok thank you so much!

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