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Discussion topic: Won’t let me upgrade mobile phone

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This message was authored by Chris1988newby This message was authored by: Chris1988newby

Won’t let me upgrade mobile phone

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Trying to upgrade my phone but I keep getting an error message every time. Spoke to Sky and they didn't help me what so ever! Anyone else had this issue and managed to resolve it? Don't want to spend another wasted hour with Sky not helping me at all. This happens on their website and the app 

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This message was authored by caesarome This message was authored by: caesarome

Re: Won’t let me upgrade mobile phone

Posted by a Superuser, not a Sky employee. Find out more

@Chris1988newby 

The only way to get you upgrade order placed will be by calling Sky so did you ask them to do this for you ?

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Chris1988newby
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This message was authored by Chris1988newby This message was authored by: Chris1988newby

Re: Won’t let me upgrade mobile phone

I want to be able to upgrade it via the app so I can see and read it all in my own time. They told me it was possible to do online but clearly doesn't work 

This message was authored by SylviaDavies This message was authored by: SylviaDavies

Re: Won’t let me upgrade mobile phone

I had the  same  problem with Sky I spoke with customer service they did not help  me at all 

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