@smoo222
It is not sent automatically so you have to put in a claim as this link will help you to do this:
https://samsungoffers.claims/sam/awesomeautumnpromo/en-GB
You should be able to use the credit agreement number without the letters as the invoice number when asked for this. You might also be able to use your Sky account number.
Your credit agreement can be found in your message centre:
https://messages.sky.com/message-centre
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