Phone isn’ charging

[Cer16]

I have attempted to contact sky and also use the online website and app to have my phone returned for repairs as it is currently no longer charging. 
Each time, an error message appears stating that the link is no longer valid. 
My phone is in warranty and I would like to have it returned for a repair before it runs out but accessing it seems to be basically impossible. 

[Cer16]

 this is ridiculous! 
all i want to do is repair my phone but sky cant update its links!!!!! 

[caesarome · Accepted solution]

@Cer16 

Was this the link you are trying to use:

https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

[Cer16]

 Just used the link and it has returned to this for 4 time

[caesarome]

All you can do is to get in contact with Sky for help:

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Try saying nothing when spoken to by the bot.