Discussion topic: New account

This message was authored by Ajlammie This message was authored by: Ajlammie

New account

I have just ordered myself and my wife a new phone and sim contract. We are moving from another provider to sky. The issue I have is I have not received any confirmation email. I have logged in and cannot see any order history. Am I jumping the gun and will receive something soon or is there an issue?


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This message was authored by caesarome This message was authored by: caesarome

Re: New account

Posted by a Superuser, not a Sky employee. Find out more

The latest on your order can be found here:




If nothing appears then this will be because further financial checks that will be carried out so if you pass these checks then you should be able to track it sometime over the coming week possibly sometime tomorrow.

If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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