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Discussion topic: No 4G after activating SIM

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This message was authored by: Walker2o

Message posted on ‎04 Mar 2025 12:25 PM

No 4G after activating SIM

Hello,

 

I took a Sky Mobile offer after being told, on the phone and website, that I'm in a good coverage indoor and outdoor 4g area. 

I activated the SIM and 4G is yet to appear. 

 

How long should it take?

 

If it doesn't appear I need to cancel the contract within the cooling off period and go to someone else. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎04 Mar 2025 12:52 PM

Re: No 4G after activating SIM

Posted by a Superuser, not a Sky employee. Find out more

Is the sim now showing as activated on your account ?

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This message was authored by: Walker2o

Message posted on ‎04 Mar 2025 01:00 PM

Re: No 4G after activating SIM

To clarify, I have 3G signal but nothing of 4G. 

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