2

Discussion topic: Data roaming while abroad

Reply
This message was authored by Vaddix00 This message was authored by: Vaddix00

Data roaming while abroad

Hi I'm currently in Spain but my data roaming hasn't activated it been over 12 hour since I've landed in the country and the ai assistant wasn't able to help

Best Answers
This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Data roaming while abroad

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vaddix00  make sure your spend cap is set high enough. Something else to try is turn off automatic network selection in your phone settings, then do a manual search and choose a different network from the list. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

View this Answer within the discussion

Reply

All Replies

This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Data roaming while abroad

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vaddix00  make sure your spend cap is set high enough. Something else to try is turn off automatic network selection in your phone settings, then do a manual search and choose a different network from the list. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Vaddix00
Topic Author
This message was authored by Vaddix00 This message was authored by: Vaddix00

Re: Data roaming while abroad

Hi thank you for getting in touch with me i have resolved the issue thank you for all you assistance 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion