Data roaming while abroad

[Vaddix00]

Hi I'm currently in Spain but my data roaming hasn't activated it been over 12 hour since I've landed in the country and the ai assistant wasn't able to help

[63johnw · Accepted solution]

Hi @Vaddix00  make sure your spend cap is set high enough. Something else to try is turn off automatic network selection in your phone settings, then do a manual search and choose a different network from the list. 

[Vaddix00]

Hi thank you for getting in touch with me i have resolved the issue thank you for all you assistance 

[Koolbeans121]

What was the issue? I'm having the same issue and no help from sky.