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Discussion topic: Lost phone

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This message was authored by Alice1145 This message was authored by: Alice1145

Lost phone

One of the phones under my account was lost, it hasnt been handed in and the SIM/Phone has been blacklisted/ cancelled. 

 

However I was wondering if I can cancel the data/minutes/calls part of the contract as I am not using it now- I understand 

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Alice1145
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This message was authored by Alice1145 This message was authored by: Alice1145

Re: Lost phone

One of the phones under my account was lost, it hasnt been handed in and the SIM/Phone has been blacklisted/ cancelled. 

 

However I was wondering if I can cancel the data/minutes/calls part of the contract as I am not using it now- I understand that I will stay have to pay the part of thecontract for the actual phone but if I am not using the calls etc do I still have to pay for it? 

 

Thanks 

This message was authored by twilight+princess This message was authored by: twilight+princess

Re: Lost phone

If you're still within your contract then yes you have to continue with the payments as you can obtain a replacement sim for use in another phone. If out of contract then you could cancel it but would lose the number.

Virginia.
Diamond Sky VIP member.
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