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Discussion topic: Any one know why I am paying for a ‘FREE’ Sim each month?

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MARKRober
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Any one know why I am paying for a ‘FREE’ Sim each month?

‎08 Apr 2024 04:49 PM

I have several mobile contracts with Sky, they forced a 'free sim' upon me some time ago which I said I didn't need and wouldn't use. It has been unused for ages, they have now added a £1 charge to my account under 'free sim' each month but are ignoring all enquiries and why would I need to pay for a 'free' Sim!

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caesarome
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Re: Any one know why I am paying for a ‘FREE’ Sim each month?

‎08 Apr 2024 04:58 PM

Posted by a Superuser, not a Sky employee. Find out more

I believe the free sims were only free for a limited time, perhaps a year or so before they are chargeable so call Sky on 150 to cancel it if this is what you want to do.

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MARKRober
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Re: Any one know why I am paying for a ‘FREE’ Sim each month?

‎08 Apr 2024 07:49 PM

Thankyou! It's a shame Sky staff are not as responsive! Will try and get through tomorrow!

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