Discussion topic: Full fibre

This message was authored by: Skyhelp58 · ‎31 Jul 2023

Following an email from Sky I'm trying to upgrade to full fibre free of charge. All was well till final screen where 'something went wrong screen appeared now I'm stuck.

This message was authored by: Chrisee · ‎31 Jul 2023

@Skyhelp58 the forum does not allow us to pist numbers. The best one is found by followingbthe need more help or contact us link from the page where you got stuck it will help routecyour call to an agent who can help.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

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This message was authored by: Highlinder · ‎31 Jul 2023

@Skyhelp58 Have you tried to call Sky to complete this upgrade?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Skyhelp58 · ‎31 Jul 2023

Do you have the best number to use ?

This message was authored by: Chrisee · ‎31 Jul 2023

@Skyhelp58 the forum does not allow us to pist numbers. The best one is found by followingbthe need more help or contact us link from the page where you got stuck it will help routecyour call to an agent who can help.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

This message was authored by: AnfieldSouth16 · ‎11 Oct 2023

Do you know how I can find out when or if full fibre broadband is going to be provided to my address? Is there a reliable source of information?

The best speeds in my area are currently 67Mbps, and I am currently getting 22Mbps with Sky.

This message was authored by: cookiemonsteruk · ‎11 Oct 2023

@AnfieldSouth16

Could you enter your full postal address below and post the table after removing your address from the image will give current status.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: cookiemonsteruk · ‎11 Oct 2023

@AnfieldSouth16

Also enter your postcode below for future deployment

https://www.openreach.com/fibre-broadband/where-when-building-ultrafast-full-fibre-broadband

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: AnfieldSouth16 · ‎11 Oct 2023

FTTP is not available and the exchange is not in a current fibre priority programme.

Beyond that it is all acroynyms that I don't recognise?!

This message was authored by: cookiemonsteruk · ‎11 Oct 2023

@AnfieldSouth16

Have you tried the second link. Openreach plan full roll out by 12/26 but that link should give more detail

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: AnfieldSouth16 · ‎11 Oct 2023

This message was authored by: cookiemonsteruk · ‎11 Oct 2023

@AnfieldSouth16

Between now and december 2026 is a vague vague. Our was the same but we were the same and were upgraded last year

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

This message was authored by: AnfieldSouth16 · ‎11 Oct 2023

So we are in the last batch of addresses to included in the roll out from Openreach? Marvellous, looks like I might have to take my chances with Virgin Media? Hopefully later this year? 🤞

This message was authored by: AnfieldSouth16 · ‎11 Oct 2023

Thanks for your feedback @cookiemonsteruk , much appreciated.

I have registered for updates from Openreach, and fingers crossed they get here before 2026?!

This message was authored by: wullie1 · ‎05 Nov 2023

i dont know what body means

This message was authored by: cookiemonsteruk · ‎05 Nov 2023

@wullie1

What is your query ?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up

Discussion topic: Full fibre

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