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Discussion topic: New superfast 150 NOT !

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This message was authored by: BrianWhite73

New superfast 150 NOT !

New broadband 150 installed on the 10th. Nearly half speed now and drops out all the time. Can't manage apps on the phones. Also 1 laptop can't find the WiFi even after being hotspotted through a phone. Apparently 10 days of teething problems is OK 

 

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This message was authored by: Addie15

Re: New superfast 150 NOT !

Posted by a Sky employee

Hi there, @BrianWhite73.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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This message was authored by: BrianWhite73

Re: New superfast 150 NOT !

I am at work but my partner is in 

. Can you talk to her. 

Please ring twice cause WiFi is dropping calls. 

Also holidays and 3 of them using there phone data to surf !

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