17 Feb 2025 04:39 PM
New broadband 150 installed on the 10th. Nearly half speed now and drops out all the time. Can't manage apps on the phones. Also 1 laptop can't find the WiFi even after being hotspotted through a phone. Apparently 10 days of teething problems is OK
18 Feb 2025 08:35 AM
Posted by a Sky employeeHi there, @BrianWhite73. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
19 Feb 2025 10:02 AM
I am at work but my partner is in
. Can you talk to her.
Please ring twice cause WiFi is dropping calls.
Also holidays and 3 of them using there phone data to surf !
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