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Discussion topic: Want to return the phone and cancel the contract

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This message was authored by DIBU This message was authored by: DIBU

Want to return the phone and cancel the contract

How can I return the phone  i  brought recently ,  didn't open the seal 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Want to return the phone and cancel the contract

Posted by a Superuser, not a Sky employee. Find out more

@DIBU 
As long as you’re still within the cooling off period (which is 31 days), you’ll need to contact Sky who will lead you through the returns process. Dial 150 for free from a Sky mobile or from a Sky landline. If you’ve had it more than 31 days you can't send it back without incurring substantial charges. Some more information is available here
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-refund
Keep any subsequent proof of posting safe and indefinitely and be aware if you order an alternative device you will undergo further credit checks.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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