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Discussion topic: About an order

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This message was authored by: Nahar

Message posted on ‎21 Feb 2025 12:46 PM

About an order

I placed an order on sky mobile. But due to credit score i have been refused.but i didn’t got the mony refund to my account. 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎21 Feb 2025 12:53 PM

Re: About an order

Posted by a Superuser, not a Sky employee. Find out more

Hi @Nahar  it can take two weeks for upfront payments to be returned. 

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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Message posted on ‎26 Feb 2025 05:00 PM

Re: About an order

It’s been around more than 2 weeks but i didn’t received it yet.

 

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Message posted on ‎26 Feb 2025 05:03 PM

Re: About an order

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@Nahar 

Do you see any credit on your Sky account, if not you will have to call Sky to chase this up with them.

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Message posted on ‎26 Feb 2025 05:06 PM

Re: About an order

Can i get the sky help line number

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This message was authored by: caesarome

Message posted on ‎26 Feb 2025 05:13 PM

Re: About an order

Posted by a Superuser, not a Sky employee. Find out more

@Nahar 

Can we help you on here ?

 

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

 

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