Imoo Z1 network cover Sky Mobile Ireland

[Lucanred]

Hi I have a kids smartwatch the imoo z1 and I'm finding the coverage dreadful since switching from 48 to sky mobile Ireland keep losing signal and not reconnecting 

I have been chatting to mfg (China) but not getting very far one thing I found was there was no apn settings detected on the parents app. I have added this manually today to see if that helps but sky weren't very helpful on the subject matter. 

just as an fyi 

APN mobile.sky

username none

password none 

MCC 234

MNC 57

only just done so will monitor during the day 

[Lucanred]

manually input the following apn settings in the imoo app 

APN: mobile.sky

username: 

password: 

MCC: 234

MNC: 57

This seems to have resolved it 

[Niamhie101]

Thank you ... I don't have MNC or MCC fields to set in network settings though

[Lucanred]

Hi @Niamhie101 was the watch working ok without the MCC/MNC being set? 

if not update the app with the ones  I've supplied, connect to wifi and leave it connected for about an hour (or more) as it syncs very slowly with the watch 

[Lucanred]

Sorry misread your comment 

make sure you are connected to wifi first 

in the app > watch settings > access point name (apn) it may say no apn and a button to add apn press this fill in as per my information and save it 

leave the watch connected to WiFi for about an hour (or more) while it syncs turn off the wifi and check the chat etc works off the mobile network 

[Niamhie101]

Not a watch, an iPhone 

worked fine on Vodafone 

[Lucanred]

for iPhone it's just mobile.sky in the apn that's all that is required In the mobile data network settings 

i