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Discussion topic: Galaxy Watch 7 ECG doesnt work. Been told to ask for a replacement but can't find how to do this

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This message was authored by: Jan20231

Galaxy Watch 7 ECG doesnt work. Been told to ask for a replacement but can't find how to do this

Galaxy watxh 7 ECG won't work been told by Samsung to ask for a replacement as it's faulty, Went to sky store told to ring, No help as it just sends me a text saying go to online help. The watch is faulty and can't find anywhere to ask for a replacement and how to send this one back 

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This message was authored by: caesarome

Re: Galaxy Watch 7 ECG doesnt work. Been told to ask for a replacement but can't find how to do this

Posted by a Superuser, not a Sky employee. Find out more

As you got t via Sky you need to call them about this as they will want it sent off to be looked at. 150 is the free number to use from a mobile that has a Sky in it.

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This message was authored by: PandJ2020

Re: Galaxy Watch 7 ECG doesnt work. Been told to ask for a replacement but can't find how to do this

Posted by a Superuser, not a Sky employee. Find out more

See here: https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs

 

You'll have to return it for them to decide whether to replace or repair

I am just another Sky customer and my views are my own even if you don't like the answers
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