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Discussion topic: My Sky app won't recognise postcode

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This message was authored by Chloe-W22 This message was authored by: Chloe-W22

Re: My Sky app won't recognise postcode

Posted by a Sky employee

Hi all, 

 

I wanted to loop back to this thread: Are you still having issues inputting your postcode? I assume you've tried both 'XX11 Y12' as well as joining it together like 'XX11Y12'?

Chloe-W22

Community Manager

 

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This message was authored by Gill2112 This message was authored by: Gill2112

Re: My Sky app won't recognise postcode

Hi, yes. Its not letting me log in then getting stuck on the postcode page. 

Very frustrating as i cant access my account or anything. 

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