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Discussion topic: Sky scores app- live pages, updates and commentary not loading.

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This message was authored by Hillbo This message was authored by: Hillbo

Sky scores app- live pages, updates and commentary not loading.

For the past month I've noticed a few people with issues surrounding a few areas on the app. I'm also experiencing these and they affect all of the areas mentioned. 

 

Any live article on the sky scores app is not loading and just presents a blank screen. Whether this is commentary, live articles such as transfer updates or ref watch as well as articles titled update.

 

I've seen a moderator on other threads continually close the discussion as fixed when it isn't. So hoping he doesn't do it to this one. Sky, please look into this properly and stop shutting the threads down. Its clearly an app update which caused the issue and there must be a simple fix as it worked fine before the latest update.

 

I've uninstalled, cleared cache. All the tricks of the other threads with no luck. I'm on am android device.

 

Please can we get a sky tech update to the app to fix this issue.

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This message was authored by Ollywood84 This message was authored by: Ollywood84

Re: Sky scores app- live pages, updates and commentary not loading.

Same here, but don't expect sky to do anything apart from blame the device or Internet connection. Never ever sky's fault

This message was authored by Tjsmith71 This message was authored by: Tjsmith71

Re: Sky scores app- live pages, updates and commentary not loading.

This still hasn't been sorted, mainly the news story's for me. I try to read a news story and the page never loads just stays white and blank. 

I'm on Android version 14 and One UI version 6.1

It's been like this for months now, please can we have an answer or even better a fix. 

This message was authored by caesarome This message was authored by: caesarome

Re: Sky scores app- live pages, updates and commentary not loading.

Posted by a Superuser, not a Sky employee. Find out more

Have you let the apps team know about this via their email address - apps@sky.uk

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