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Discussion topic: My Sky App

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This message was authored by Sors This message was authored by: Sors

My Sky App

When looking through My Sky App .I was trying to look at tablets because I want to use my roll over data but I keep on getting this message .

Unfortunately we can't process your request online right now

Please try again later or alternatively view the status of your account.

I have uninstalled and installed the app again that didn't work .

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This message was authored by caesarome This message was authored by: caesarome

Re: My Sky App

Posted by a Superuser, not a Sky employee. Find out more

@Sors 

Can you access your mobile account and your piggybank without seeing this error ?

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Sors
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This message was authored by Sors This message was authored by: Sors

Re: My Sky App

Yes I can access it but if I want to do anything that error comes up and it's not just for my mobile part it happens when I go into my boardband and TV bits too 

Sors
Topic Author
This message was authored by Sors This message was authored by: Sors

Re: My Sky App

 

 

Why do I keep getting this message

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This message was authored by caesarome This message was authored by: caesarome

Re: My Sky App

Posted by a Superuser, not a Sky employee. Find out more

No idea why that message is appearing you if you want to look at the tablets logout and if you want to place an order give Sky a call.

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Sors
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This message was authored by Sors This message was authored by: Sors

Re: My Sky App

I log out choose what I would like then log back in and get this message .

1000004250.jpg

This message was authored by caesarome This message was authored by: caesarome

Re: My Sky App

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

and if you want to place an order give Sky a call.


 

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If someone has helped you then please click on the LIKES button in their post.
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Sors
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This message was authored by Sors This message was authored by: Sors

Re: My Sky App

Not really I want my MySky working properly it doesn't work on my phone and it doesn't work on my laptop 

This message was authored by Kevin9359 This message was authored by: Kevin9359

Re: My Sky App

I also have exactly the same problem. I even tried reinstalling the app but still didn't work. 

This message was authored by GazzaH9593 This message was authored by: GazzaH9593

Re: My Sky App

I'm also having a similar issue. When I go to sign in, it asks for me eircode and when I click continue it comes up with this message. An error occurred, please check the details or try again later

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