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Discussion topic: No access to Sky rewards

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This message was authored by JB281 This message was authored by: JB281

No access to Sky rewards

Hi my account says No Sky rewards yet I have a TV Sky package-who do I ring to get this sorted please?

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This message was authored by caesarome This message was authored by: caesarome

Re: No access to Sky rewards

Posted by a Superuser, not a Sky employee. Find out more

@JB281 

How long have you been a Sky customer ?

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JB281
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This message was authored by JB281 This message was authored by: JB281

Re: No access to Sky rewards

20 years

This message was authored by caesarome This message was authored by: caesarome

Re: No access to Sky rewards

Posted by a Superuser, not a Sky employee. Find out more

@JB281 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: No access to Sky rewards

Posted by a Sky employee

Thanks for escalating this. We’ve sent  @JB281 an invite to chat.

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