0

Discussion topic: VIP reward

Reply
Avatar for SarahC7
Level 1 icon
What's this?
This message was authored by: SarahC7

Message posted on ‎23 Jan 2025 02:06 PM

VIP reward

Hi, 

 
I'm unable to claim the free movie you've sent as a new VIP customer.
When I log in, it takes me to a page to enter my surname and then it says unexpected error. This was happening yesterday too. 
 
Can you give instructions on how it works please? 
Report post
Post 1 of 2
229 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎23 Jan 2025 05:10 PM

Re: VIP reward

Posted by a Superuser, not a Sky employee. Find out more

@SarahC7 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:


https://www.sky.com/mydetails/sky-id

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 2
212 Views
0 Likes
Reply
Reply