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Discussion topic: Unsupported Location but I am in the UK

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This message was authored by NeilH4 This message was authored by: NeilH4

Unsupported Location but I am in the UK

In the last few weeks I have not been able to open any sky sports or

news video clips as I get the message 'Usupported Location', yet I am in the UK and not using VPN.

Has something changed in Sky recently that is preventing me

from accessing these,

or can anyone suggest how I can fix this?

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NeilH4
Topic Author
This message was authored by NeilH4 This message was authored by: NeilH4

Re: Unsupported Location but I am in the UK

Forgot to say I am using an iPhone 12 to access these clips, just in case anyone knows of it being an issue with apple

This message was authored by caesarome This message was authored by: caesarome

Re: Unsupported Location but I am in the UK

Posted by a Superuser, not a Sky employee. Find out more

Can you use the Sky Go app, if not are you using the private relay function if it is available on your iPhone 12 ?

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NeilH4
Topic Author
This message was authored by NeilH4 This message was authored by: NeilH4

Re: Unsupported Location but I am in the UK

Sky Go is working fine.  It is just accessing video clips of news/sport that bring up the message

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