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Discussion topic: Issue with my sky

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This message was authored by Anonymous This message was authored by: Anonymous

Issue with my sky

Hello, 

 

I recently moved into my own property in November 2023. I have been on a family account which was set up by my father as the main account holder.

 

since moving out I have set up my own sky broadband and tv deal. When logging into MySky I am still under his account and have minimal access. Can this be changed so I am my own account holder and no longer have anything to do with his deal. My fathers details are Brian ARENDS, 

 

my name is Alexander ARENDs.

 

Thankyou!


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Issue with my sky

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous you'll need to create a new Sky ID for yourself, to which you'll be able to link your new broadband and TV account.

 

https://www.sky.com/help/articles/sky-id-start

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Issue with my sky

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous 

Hi - this is a customer forum you will need to contact sky directly to deal 

 

 

——————————————————————————
43inch and 55 inch Sky Glass & 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims. Pretend guitar aficionado .. rock on!
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Issue with my sky

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Issue with my sky

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous you'll need to create a new Sky ID for yourself, to which you'll be able to link your new broadband and TV account.

 

https://www.sky.com/help/articles/sky-id-start

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