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Discussion topic: Unexpected Error Website and App
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This message was authored by: MrsR2013
Message posted on 18 Jan 2025 07:13 PM
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Unexpected Error Website and App
When I try to login to stream sports in either app or website it asks for surname and to accept T&Cs it then loads and then gives an unexpected error.
I have tried reinstalling, clearing cache and data on app and web browser, changing password, no special characters etc. yet keeps giving the same error.
It has been like this for months 😡
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 18 Jan 2025 07:30 PM
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Re: Unexpected Error Website and App
Make sure your title (Mr, Mrs etc..) and surname is filled in here:
https://www.sky.com/mydetails/sky-id
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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