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Discussion topic: Unexpected Error Website and App

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This message was authored by: MrsR2013

Unexpected Error Website and App

When I try to login to stream sports in either app or website it asks for surname and to accept T&Cs it then loads and then gives an unexpected error.

 

I have tried reinstalling, clearing cache and data on app and web browser, changing password, no special characters etc. yet keeps giving the same error.

 

It has been like this for months 😡

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This message was authored by: caesarome

Re: Unexpected Error Website and App

Posted by a Superuser, not a Sky employee. Find out more

@MrsR2013 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:


https://www.sky.com/mydetails/sky-id

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