sky broadband social tariff renewal

[Kk65]

I am on sky broadband social tariff and my contract is due for renewal . 

Just wondering if i can renew and stay on the social tariff can not seem to find info about it.

The only  renewal that has been offered in my account is nearly double the price

so am unsure what to do . Has anyone else had the same problem ?  I would be grateful if anyone could give me any advice .   Thanks

[Highlinder · Accepted solution]

@Kk65  You should call in like you did the last time and you should be offered it again.

[TimmyBGood]

@Kk65 

We've been advised that Sky applies their Social Tariff as a 'special offer' which does expire at the end of a standard 18 month term.

As @Highlinder indicates, if you call in and revalidate your receipt of a qualifying benefit then the lower price should be available again for another minimum term.

[Kk65]

Thanks for help 👍